Juliet Music and Art Center Studio Policies
Attendance: Students attending lessons at Juliet are expected to attend their lessons on a weekly basis, with the time and day he/she is scheduled for. Students should arrive at their lessons in a timely manner with prepared music or instruments. Our studio can supply books or certain instruments if a student forgets, but students are strongly recommended to bring their own purchased materials to the lesson. If a student arrives late to a lesson, he/she can only complete the remainder of the time.
Recitals: Our recitals at Juliet are voluntary but the Juliet staff encourages all students to participate. The Juliet recitals will take place in the basement of our studio. The students will prepare one or two musical selections with their teachers to have them ready by the time of this event. The recitals take place in the Winter and Spring with dates to be determined.
Make-up lessons/Absences: The Juliet staff office will excuse absences due to vacations, illness, or emergencies, granted that the client can provide notice of up to 72 hours to one week in advance. The staff office will not charge a lesson for an excused absence. Students are now responsible for arranging make-up lessons for missed sessions, if desired. However, time slots can fill up quickly. The staff office would not guarantee a make-up lesson would be given by the assigned instructor, based on availability or studio hours. Absences with no notice in advance will not be eligible for make-up lessons. Students who are absent for more than two weeks without notice in advance to the office will risk losing their time slot to another student. A new schedule will need to be selected for the student to continue with his/her lessons.
Returning Students: Students who have paused their lessons due to vacation may need to select a new schedule if he/she wishes to resume lessons. The returning student MUST contact the office of their resume date and discuss a new time slot, if applicable. Instructor availability is limited, and lesson times will fill up quickly. Returning students will need to notify the office as soon as possible if he/she plans to resume at Juliet.
Practice Habits: Students are expected to practice at home for at least 5 days a week depending on the level or difficulty of their repertoire. While at home, set a permanent practice time that a student can remain with consistently. This will also help to develop effective practice habits.
Instructor Absence: The instructors of Juliet Music and Art Center reserves the right to miss lessons due to illness/emergencies or professional commitments. The studio may also hire a substitute during the time of absence.
Lesson termination: The Juliet staff office reserves the right to terminate lesson bookings due to excess absences from the student(s), including those with no notice in advance. The office will then give the time slot permanently to another student. The Juliet office reserves the right to terminate student lessons due to unpaid tuition. No refunds will be issued upon termination.
Tuition payment: For incoming students, our one-time non-refundable registration fee is $45. If a student refers a friend to take lessons at our studio, and both clients register together, the $45 registration will be waived. Our trial lesson fee is $30 with a duration of 30 minutes. After the trial lesson, students have the option to purchase lesson packages monthly, every three months or half a year. Students also have the option for 30 minutes, 45 minutes or 1-hour sessions. Our normal lessons rates can be navigated by clicking the tuition tab. Purchase methods include cash, check, credit card or Zelle. Cash payments will receive a 2% discount. Our office will apply a 5% siblings discount to the second sibling, if applicable. Tuition will be due at the beginning of each billing cycle after the client has used 4, 12 or 24 lessons. The Juliet office will expect full payment for tuition and all other musical materials. Unexcused absences will NOT receive credit or reimbursement at the discretion of the office. This will also include absences with no notification in advance. The Juliet center retains the right to raise tuition fees.
Parent participation: A parent may attend and quietly observe a lesson if desired. Instructors reserve the right to ask a parent to leave a lesson should their presence alter the quality of the lesson. The Juliet center encourages parents to participate in student practice at home.
Office hours: Our studio operation is from 2:30 - 7:30pm, Monday through Friday and 9:00am - 7:00pm on Saturdays. Hours are subject to change. The Juliet center will close its office every Sundays. Our studio will close on the following holidays: Thanksgiving Day, Christmas Eve and Christmas Day, New Years Eve and New Years Day, July 4, Labor Day, and Memorial Day. For incoming clients interested in visiting our studio for future services, please email firstname.lastname@example.org or call 718-268-8878 to schedule a visit.